Communications and Outreach Liaisons (North Carolina)

ERM is hiring multiple Communications and Outreach Liaisons in North Carolina and Virginia for a project-term, field-based position for a duration of two years to assist the Atlantic Coast Pipeline – External Affairs Manager with implementation of communication and outreach strategies supporting the ACP project team’s objectives for the construction of a major, multi-state infrastructure project. Coordinate and serve as liaison for relationships with local elected and appointed officials, local businesses business groups, community organizations and support relationships with landowners. Investigate and advise community leaders and elected officials on constituent questions, problems, or concerns. The Liaison will be part of a team and need to work in close cooperation and collaboration with other Liaisons, government affairs staff, other members of the construction contractor team and the External Affairs Manager.

The Liaison will manage day-to-day communication between the project team and local communities, as ample notification and outreach must be conducted about the construction activities that will take place in the area. This person will serve as on-site point person, in the event that protestors approach the construction rights-of-way. The Liaison should independently troubleshoot issues as they arise, act as a resource for landowners and the internal Land team; all in an effort to resolve conflict that may result from construction.

The Liaison will attend daily meetings with construction crews, environmental inspectors and other specialty construction groups (as early as 5:00 or 6:00 a.m.), as a means to determine potential upcoming community impacts, issues and/or outreach topics.
Perform other duties as requested or assigned.


  • Attend daily construction meeting(s) at spread-specific construction office and provide a daily summary report to the public affairs team.
  • Work half-days at the construction office beginning with the morning meeting beginning when construction commences and continuing through restoration.
  • Coordinate with the project team and government affairs staff for right-of-way tours with key stakeholders.
  • Assist in the implementation of various public outreach campaigns – safety, trail closures, hunting restrictions, etc.
  • At the direction/request of the public affairs team, conduct notification outreach to locality and county staff prior to construction beginning in or near that area.
  • At the direction/request of the public affairs team, conduct ongoing and consistent outreach with identified staff at localities, counties, emergency response agencies and other identified stakeholders regarding daily construction activities.
  • Supplement or provide support to project team staff on request.
  • Document and report all interactions with stakeholders and landowners and submit weekly reports.
  • Assist land and construction team with landowner issues.
  • Be point person for the construction spread in the event of protestor demonstrations.
  • Assist public affairs with community issues.
  • Serve as primary public affairs contact for construction and land groups.
  • Provide real-time updates to public affairs team as issues arise.


  • Bachelor Degree in communications, political science, public affairs or similar educational and/or field experience; or an equivalent combination of education and demonstrated related experience may be accepted in lieu of required level of education.
  • Related experience and demonstrated knowledge of public affairs, community relations, local government relations communications or outreach.
  • Excellent writing and public speaking skills.
  • Ability to multi-task, synthesize ideas, plan strategically.
  • Ability to coordinate work among a wide variety of skill sets and to work well in a grassroots environment.
  • Familiarity or experience with infrastructure construction process.
  • Experience with conflict/dispute resolution techniques.
  • Commitment to Dominion values.
  • Effective and collaborative team player.
  • Previous experience with energy company and/or client preferable.
  • Previous experience as local elected official or community leader preferable.

Working Conditions

  • Office Work environment up to 25%; Field work environment 76%-100%.
  • Must be available to begin work early (between 5:00 a.m. and 6:30 a.m.).
  • Must be available to work more than the standard 40 hour work week, for at least six days per week through the duration of the project.

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Please submit your resume and brief cover letter. Qualified candidates will be contacted by email, and requested to complete a pre-interview questionnaire. Based on review of these responses, shortlisted candidates will be invited for interviews. Thank you for your interest in ERM!

Environmental Resources Management (ERM) is a leading global provider of environmental, health, safety, risk, social consulting services and sustainability related services. We have more than 160 offices in over 40 countries and territories employing more than 4,500 people who work on projects around the world. ERM is committed to providing a service that is consistent, professional and of the highest quality to create value for our clients. We have worked with many of the Global Fortune 500 companies delivering innovative solutions for business and selected government clients helping them understand and manage the sustainability challenges that the world is increasingly facing.

For over 40 years we have been working with clients around the world and in diverse industry sectors to help them to understand and manage their environmental, health, safety, risk and social impacts. The key sectors we serve include Oil & Gas, Mining, Power, and Manufacturing, Chemical and Pharmaceutical. All face critical sustainability challenges and our clients in these and many other areas rely on our ability to assist them operate more sustainably which has a positive impact on our planet.

Our people are outstanding, our workplace is energized! And we continuously strive to be the preferred place for environmental and other professionals to build meaningful and rewarding careers.

EEO Employer/Vet/Disabled
ERM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, or status as a qualified individual with disability.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.