Communications & Outreach Specialist

New Hanover County Government
June 8, 2021
230 Government Center Drive, Wilmington, NC-North Carolina
Job Type


Job Description

New Hanover County is looking for a Communications & Outreach Specialist to join the Communications and Outreach department. This role will work under the supervision of Communications & Outreach Coordinator to focus on internal and external communications for the county. Job responsibilities include: Research and assist with press releases, content for the website, infographics, blogs and other written collateral; Manage, coordinate and respond to all public records requests for the organization; Coordinate and implement consistent internal communications collaborating with the Human Resources team; Work with the website specialist to help ensure accuracy, brand consistency, and ease of use across all webpages; Assist with the county’s overall social media strategy, and act as a liaison for other department social media needs; Coordinate the department’s involvement and participation in community outreach activities and events; Help develop graphic designs and digital content for social media and department collateral and assist with consistent brand management across the county; Work with the communications team to brainstorm content ideas, in line with the county’s strategy and in support of various program initiatives; Assist with emergency preparedness communications throughout the year, and serve on the Emergency Operations Center (EOC) Public Information Officer’s Team in the event of an emergency; and other related duties as assigned.

The ideal candidate will have exceptional writing skills, strategic and creative thinker, meticulous attention to detail, works well under pressure and meeting deadlines, excellent interpersonal and communication skills with the ability to multitask and adapt to changing priorities, and is innovative, organized, and self-motivated.

The Communications & Outreach department serves as the focal point for external relations for New Hanover County. The department works to effectively tell the county's story by collaborating with departments and community groups working to support the county's mission and by providing outreach efforts, effective media relations, strategic digital media and web content, social media engagement, and management of the county's television station – NHCTV.

Minimum Qualifications
Bachelor's Degree in Communications, Journalism, Marketing, Public Relations or a related field and three (3) years of experience related to the area of assignment—this would include website and social media content development, graphic design, communications, and public relations experience; or an equivalent combination of training and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Bilingual in both English and Spanish, and experience working in a government or public sector role is preferred.

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