Communications Specialist- Duke University Hospital

Duke University Hospital
June 30, 2022
Durham, NC, Durham, North Carolina
Job Type


Job Description

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The Communications Specialist will be responsible for the development and delivery of internal company-wide communications, materials, and programs. She/he will manage these communications supporting the strategies set by Senior Leadership. This person will provide communication support for both strategic initiatives and operational topics. They will write, publish, and act as the gatekeeper for internal communication. This position will report the Director of Communications.

Essential Duties:

Works with senior executives to develop departmental and company-wide communications plan, from message development to execution
Translates corporate priorities and departmental goals into communications of various formats: PowerPoint, Adobe Design Suite, etc.
Works in partnership with Human Resources to develop communications focused on employment branding to communicate the company’s business objectives, culture and values to its employees and to external audiences
Establish best practices and tools for creative and inclusive internal communications
Review materials for copy editing and adherence to corporate branding and style standards
Writes, edits, reviews and enhances internal communication materials including presentations, newsletters and handouts for various audiences (Senior Executives, Front Line Leaders and Individual Contributors)
Develop content for posting on various traditional and digital media outlets, including ensuring consistency across communication channels and working within Federal requirements and guidelines.
Work collaboratively with other communications colleagues, partners and stakeholders to ensure an integrated, effective approach across all communications
Develop corporate communication materials both proactively and upon request. Identify communication gaps and opportunities and propose solutions.
Contribute to employee engagement by planning and implementing an internal communications program that includes:
Monthly employee newsletter as well as ad hoc communications
Promotion of regular events
Creative support for special events
Collaborating with Human Resources and other departments to capture and reflect priorities
Researching and recommending other activities, modes and mediums to improve communication within the organization.
Work closely with management to meet strategic objectives, project goals and deadlines. Provide concise project updates and progress reports for all assigned projects.

Preferred Education and Experience:

Bachelor's degree in Communications, Journalism, Public Relations, Marketing or equivalent
3 years of experience in business communications, integrated communications, content marketing, PR or content creation with a proven ability to plan and execute timely communications
Highly effective writing style with expertise in simplifying concepts and messages for a broad audience.
Highly organized, highly detail oriented with outstanding focus on perfection in execution
Excellent oral and written communications and editorial skills with communications and project management experience
Demonstrated ability to translate business strategies to written communication format
Demonstrated skills and knowledge in leveraging both digital and traditional internal channels to create impactful communications that drive awareness and engagement
Able to perform under tight deadlines and shifting priorities and can successfully navigate a complex, fast-paced organization
Must be proficient in Adobe Design Suite.
Knowledge or experience in health care desired.

Required Qualifications at this Level

Education: Bachelor's degree in Marketing, Journalism, Business or related field is required.

Experience: One year of directly related experience is required.

Degrees, Licensure, and/or Certification: N/A

Knowledge, Skills, and Abilities: Strong writing skills, understanding and ability to interface with websites, social media tools and other technologies, understanding of advertising and principles of marketing.

Strong communication skills (written and verbal)

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