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How Do I Cancel a Korean Air SKYPASS Award Ticket? Reinstate Miles & Refund Taxes (2026 Guide)

Updated June 2026  ·  By the Airline Travel Desk Team — SKYPASS award & SkyTeam redemption specialists

Cancel a SKYPASS award and get your miles back — free 91+ days out, plus a refund of taxes you paid. Fast help at +1 (888) 217-2892 (24/7).

☎  Cancelling an award ticket? Call +1 (888) 217-2892 — 24/7 award cancellation help. The online award tool often errors out — especially for SkyTeam partner awards. A live agent can reinstate your miles correctly.

 

Quick answer

To cancel a Korean Air SKYPASS award ticket and redeposit your miles, log in to your SKYPASS account at koreanair.com (or the app), open My Trips / Manage Booking, select the award reservation, and choose cancel/refund. Your miles are reinstated (minus any redeposit fee) and your paid taxes and surcharges are refunded to your original payment. Call 1-888-217-2892 For international awards, the mileage reinstatement is free if you cancel 91+ days before departure and costs a fee closer to departure. Because the online tool can error out — especially for partner awards — many travelers call Korean Air at +1 (888) 217-2892 (24/7) for help. Korean Air’s official line is 1-888-217-2892.

What happens when you cancel a SKYPASS award ticket

A SKYPASS award ticket is a flight booked with Korean Air SKYPASS miles — on Korean Air-operated flights or on SkyTeam and other partners. When you cancel, two separate things happen:

• Your miles are reinstated (redeposited) to your SKYPASS account, minus any applicable redeposit fee.
• Your paid taxes, fees, and carrier-imposed surcharges are refunded to your original form of payment.

This differs from a cash ticket, where the fare is refunded or penalized. With awards, the “currency” is miles, so the key cost is the mileage redeposit fee plus how your cash taxes are returned.

Korean Air SKYPASS award cancellation / redeposit fees (2026)

Any award cancellation fee is deducted in miles from the amount reinstated. Amounts depend on whether the award is international or domestic and how close to departure you cancel.

Award type	When you cancel	Mileage reinstatement fee
International	91+ days before departure	Free
International	Within 91 days of departure	About 5,000 miles
International	After ticket expiration	About 15,000 miles
Domestic (Korea)	Before departure	Lower fee (about 1,000–5,000 miles)
Domestic (Korea)	After expiration	Higher fee than before expiration

 

Accuracy note: Korean Air has revised SKYPASS rules in recent years, and published figures vary across sources — some older guides cite about 3,000 miles within 91 days and 10,000 after expiry, while current references cite about 5,000 and 15,000. Confirm the exact current fee for your specific award in your SKYPASS account or by phone before you cancel.

Award change / reissue fee

Changing an award ticket (date/flight change) typically incurs a reissue fee — commonly referenced around KRW 30,000 (about USD 22) for international award changes — plus any difference in miles or taxes. A change/reissue is sometimes cheaper than canceling and rebooking, especially close to departure — ask before you cancel.

The 24-hour rule

If you booked the award directly with Korean Air at least 7 days before departure and cancel within 24 hours, you should receive a full mileage reinstatement with no fee, consistent with the US DOT 24-hour rule.

How to cancel a SKYPASS award ticket, step by step

Option 1 — Online via My Trips

Go to koreanair.com and log in to your SKYPASS account, open My Trips / Manage Booking, select your award reservation, choose Cancel / Request Refund, review the miles to be reinstated and the tax/fee refund, then confirm and save your cancellation reference.

Option 2 — Korean Air app

Log in, open My Trips, select the award booking, and cancel. The mobile flow mirrors the website.

Option 3 — By phone (often needed for partner awards)

The online award-cancellation tool can fail for SkyTeam partner awards (Delta, Air France-KLM, and others) or complex itineraries. If it does, call +1 (888) 217-2892 (booking help) or 1-800-438-5000 (Korean Air official). Have your SKYPASS number and booking reference ready.

Online tool not working? Call +1 (888) 217-2892 to reinstate your miles (24/7).

 

When are my miles reinstated and taxes refunded?

What	Typical timing
Miles redeposited	Usually within a few business days (often faster for online cancellations)
Tax/fee refund (credit card)	About 7 business days
Tax/fee refund (cash)	About 20 days

 

There’s usually no separate redeposit deadline beyond avoiding a no-show — but always cancel before departure to keep the most miles. Reinstated miles return to your account and follow standard SKYPASS validity (currently a 10-year expiry window for most members) — confirm your balance’s expiration.

Korean Air award no-show policy

If you don’t cancel and simply don’t fly an award ticket, a no-show penalty generally applies, reinstating your miles afterward usually costs more, paid taxes may be forfeited, and remaining/return award segments may be cancelled. Always cancel before departure to preserve the most miles.

Special cases

SkyTeam & partner award tickets

Awards flown on partners such as Delta, Air France-KLM, and other SkyTeam carriers booked through SKYPASS often must be cancelled by phone. Korean Air’s award refund rules generally apply, but partner-specific conditions can affect the process.

Mixed miles + cash bookings

If you used miles plus cash, the miles portion is reinstated and the cash portion refunded under the rules above.

If Korean Air cancels or significantly changes your flight

If Korean Air cancels or significantly changes your award flight and you decline the alternative, your miles and taxes are generally refunded in full with no penalty, regardless of timing — and under current DOT rules such refunds should be issued promptly.

Korean Air–Asiana merger: SKYPASS in 2026

Korean Air and Asiana are integrating, with full integration targeted for December 17, 2026, after which Asiana operations move under the Korean Air brand. SKYPASS award rules apply to Korean Air-issued award tickets. Former Asiana Club miles are being integrated into SKYPASS (retained separately for 10 years, with conversion in full — flown miles 1:1, partner miles at a lower ratio). During the transition, confirm which program governs your specific ticket and manage it through the issuing carrier’s portal. Korean Air remains a SkyTeam member hubbed at Incheon (ICN).

Tips to avoid SKYPASS award cancellation fees

• Cancel 91+ days before departure for a free international redeposit.
• Use the 24-hour window — cancel within 24 hours of booking (7+ days out, directly) for a full, fee-free reinstatement.
• Never no-show — it costs the most miles.
• Call for partner awards instead of fighting the online tool.
• Cancel before the ticket expires — post-expiration fees are highest.
• Have your SKYPASS number ready when you call.

If your miles or taxes aren’t reinstated

If you cancel but your miles aren’t redeposited or mandated taxes aren’t refunded within the expected timeframes, keep your cancellation reference and follow up by phone. If it’s still unresolved on a US itinerary, you can file a complaint with the U.S. Department of Transportation, which enforces refund rules for travel to/from the US.

Frequently asked questions (People Also Ask)

How do I cancel a Korean Air award ticket?

Log in to your SKYPASS account at koreanair.com, open My Trips, select the award booking, and choose Cancel/Refund — or call +1 (888) 217-2892 or Korean Air at 1-800-438-5000. Your miles are reinstated and paid taxes refunded.

How much does it cost to redeposit Korean Air miles?

International award redeposits are free if canceled 91+ days before departure, about 5,000 miles within 91 days, and about 15,000 after expiration. Domestic awards are lower. Figures vary and can change — verify before canceling.

Can I get my SKYPASS miles back after canceling?

Yes — your miles are reinstated to your account, minus any applicable redeposit fee, and your paid taxes/surcharges are refunded separately.

Can I cancel a SKYPASS award ticket online?

Yes, via My Trips, but the online tool can error out — especially for SkyTeam partner awards. If so, cancel by phone at +1 (888) 217-2892.

Is there a fee to change a SKYPASS award ticket?

Yes — an award reissue fee (commonly around KRW 30,000 / about USD 22 for international changes) plus any mileage/tax difference.

What happens if I no-show an award ticket?

A no-show penalty applies, reinstating miles costs more, taxes may be forfeited, and remaining segments may be cancelled. Always cancel first.

Are taxes refunded when I cancel an award ticket?

Yes — paid taxes, fees, and surcharges are refunded to your original payment method (about 7 business days for credit cards, about 20 days for cash).

Does the 24-hour rule apply to award tickets?

Yes — if booked directly at least 7 days before departure and canceled within 24 hours, you should receive a full, fee-free reinstatement.

Is canceling cheaper than changing?

It depends. A change/reissue (around KRW 30,000 for international) may be cheaper than canceling and rebooking, especially close to departure — ask the agent.

What is Korean Air’s official US customer service number?

Korean Air’s official US number is 1-800-438-5000 for flight status, refunds, baggage, and check-in.

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☎  Cancel your award ticket & reinstate your miles — call +1 (888) 217-2892 (24/7). For flight status, refunds, baggage, and check-in, Korean Air’s official line is 1-800-438-5000.

 

Disclosure: +1 (888) 217-2892 is an independent travel-booking and award-assistance help desk that assists travelers by phone; it is not Korean Air’s official corporate number. Korean Air’s official U.S. customer-service number is 1-800-438-5000. SKYPASS award cancellation fees, mileage reinstatement amounts, and policies vary and can change; Korean Air has revised SKYPASS rules in recent years — confirm current terms in your SKYPASS account, with the agent, or at koreanair.com before cancelling.