Public Relations Account Manager


Issuer Direct (NYSE: ISDR) is an industry-leading communications company focusing on the needs of Public Relations and Investor Relations Professionals for over 15 years. Offering a comprehensive suite of communications products, Issuer Direct connects thousands of private and public organizations with journalists, investors, and shareholders, ensuring their most important moments are reaching their audiences. Issuer Direct provides news distribution services through Newswire and Accesswire platforms and is a trusted source for online news for investment professionals for over 4000 companies in over 19 countries. Issuer Direct has offices in Canada and multiple locations across the US, but is headquartered in Downtown Raleigh, NC.

As one of the fastest-growing companies in our space, we are excited to be recruiting skilled professionals looking to be a part of our dynamic team!

We’re looking for an organized, self-starter to join our growing team!

You will be responsible for serving as an account manager to build and manage a strategy that enhances their business by performing the following duties.

A Day in the Life:

  • Responsible for execution of client strategy.
  • Serves as an account manager and the daily point of contact to clients. Leads client discovery sessions with key stakeholders in order to identify strategies based on clients’ products, industry, and goals. Creates and presents media and content strategies to clients.
  • Manages day-to-day client activities, including onboarding, researching, planning, and campaign implementation.
  • Leads client meetings and updates clients on campaign activity.
  • Develops press release topics, news angles, stories and pitches to further client’s profile, products and services.
  • Proactively pitch press releases and feature ideas to regional, national and trade journalists across print, broadcast and online.
  • Builds and maintains a network of media contacts in target industries.
  • Monitors media coverage, researches industry trends, and stays up-to-date on current events.
  • Monitors, reports and evaluates campaign performance and adjust as necessary.
  • Collaborates with cross-functional teams including content, campaign production and leadership teams.
  • Performs other related duties as assigned.

About You:

Knowledge, Skills & Abilities

  • Ability to thrive in a fast-paced environment.
  • Excellent customer service skills
  • Excellent presentation, verbal, and written communication skills.
  • Excellent time management and prioritization skills
  • Relationship builder and personable
  • Self-starter with problem-solving abilities.
  • Proficiency is Microsoft Office Suite

Education & Experience

  • Bachelor’s degree in public relations, communications, marketing, or relevant field.
  • 2+ years of experience in public relations or within a marketing agency.
  • Experience in customer service and account management.

Perks & Benefits:

  • 100% company paid medical coverage, with optional dental & vision benefits
  • 100% company paid Short-Term Disability, Long-Term Disability, and Life Insurance
  • 100% company paid Telemedicine
  • Employee Assistance Program & Health Advocate available for all employees
  • Flexible Spending Account (FSA) & Health Savings Account (HSA)
  • Company discounts on social & entertainment
  • Internet Stipend
  • 401(k) with match
  • Generous and flexible PTO policy & Holiday Pay

Issuer Direct is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status or any other characteristic protected by law.

To learn more about us, please visit us at